I also did this today and was told no post purchase adjustments. Shameful because they used to be great about it. Amazon , Consumer News. What to do When a Price Drops Within 7 Days You can either call Amazon customer service at 1 or start a live chat session to get the ball rolling on your price adjustment. Moral of the Story? Happy savings. In this case, there might be something you can do to try and get Amazon to match the lower price.
Within this section of the page is a well-hidden gem that just might lead to a price match. Of course, you will need to provide proof of the lower price. Now, there is no guarantee that Amazon will match the lower price of the same product you found elsewhere, but it is worth a shot!
If your inquiry was successful, you will see the price of the product lowered over the next several days. Unfortunately, in , Amazon did away with its post-purchase price adjustment policy that let you get a refund for the difference in the price of a product if the price dropped for that same product on Amazon or if you found a lower price elsewhere, except for televisions.
If you purchase a television on Amazon, you have seven days from the date of purchase to request a post-purchase adjustment. Again, this can only be done for televisions. You could also potentially use the Price Protection facility provided by some Credit Card companies. If your Credit Card provides the facility of Price Protection, then you may get back the refund if the price for the item you purchased reduces at a certain time. The time limit depends upon the company of you have the credit card with.
Amazon does not offer a low-price guarantee, but the company is always hunting for the most competitive prices for its products. In fact, Amazon changes prices on its platform nearly 2. This means if you check the price of a product several times a day, you will likely see the price fall, potentially within even ten minutes.
Amazon no longer offers refunds for differences in product prices after purchase, unless that item is a TV. However, there are several ways in which you can ensure you are getting the best deal before you buy.
The most obvious solution, but not at all a convenient one, is to repurchase the item and return the one you purchased before for a refund. To make this option worthwhile, you will probably want to use it on an item that received free delivery. Also, consider the additional wait for another delivery and the time it takes to process the refund. If you can afford that, then this is an effective avenue. So there you have it. Unfortunately, Amazon is under no obligation to process a post-purchase refund.
Let us know in the comments below if and how you managed to get your price drop refunded. Your email address will not be published. May 21, at pm. Through their online I asked them to refund the difference. They refused. Needless to say Amazon is now last on my list for major purchases. With a little time spent online you can almost always find a better price.
However, you should be careful with the full refunds because if you do it too many times Amazon might ban you. In addition, the company reported certain issues with handling this type of refund. On top of that, some customers abused the liberal policy asking for illegitimate returns which, in turn, cost Amazon a pretty penny.
There are quite a few tools and browser extensions that help you monitor price fluctuations on Amazon. They save the time you spend on tracking down the best deal. You also get a notification the moment the price changes on the item you are interested in. Despite the fact that Amazon tightened its returns policy, there still might be a way to get a partial refund.
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